Building a Healthier Firm Culture

In this video conversation I had with the inimitable Randy Crabtree, CPA, he challenges the long-standing idea that professional value should be tied to hours worked and explains how leadership behavior, workplace expectations, and firm culture can either reinforce burnout or help prevent it.

How Should Firms Onboard New Hires?

In this recent Q&A with Ace Cloud Hosting, I got into it about how accounting firms also need to help new hires quickly understand the firm’s culture, workflows, technology, client expectations, and their roles.